You Were Really Slow to Respond
I had high hopes when I signed up, but the reality was frustrating. Whenever I contacted your support for help with the software or onboarding steps, the responses were slow and often unhelpful. I understand delays can happen, but waiting days without anything useful felt like a waste of time. This lack of communication made me doubt whether I could rely on your team if real problems arose. It was especially disappointing because I wanted to learn the platform efficiently and get my workflow up running without hiccups. Unfortunately, the unresponsiveness left me stuck longer than I should have been. I tried different channels like phone and email but never got a quick enough resolution. In the end, I felt ignored and had to figure some issues out on my own. For anyone counting on timely support, my experience says you might be let down. I expected more from a paid service and am quite displeased.