You’ve set your support hours, but not sab ke liye fit hai yeh
I’m talking about your telephonic support and how it matches the hours I actually work. Dekho, main jo hours mein kaam karti hoon, unmein support available rehna zaroori tha, aur main samajhti hoon ki aapke staff bhi limited shift mein kaam karte hain, par mujhe laga ke better ho sakta tha agar aap thoda flexible hours ya option dena for late evening ya early morning queries. Support line mila to acha laga, woh fast picked up hota hai usually, aur jo solutions diye gaye, zyada tar wo genuine kaam ki help the. Lekin jab main ghanto office hours ke bahar call karna try karti hoon, toh options limited milti hain. Shayad kisi ke liye yeh suit kare jo fixed office routine mein hai, par jo log flexible ya odd hours mein work karte hain, unke liye ho sakta hai thoda frustration lage. Toh agar main bolu, toh aapka support system fit hai un logon ke liye jo 9 se 6 ke beech online rehte hain, lekin wider hours mein adaptability thodi kaam hai.