You took longer than I expected to get me started
I found the support team helpful overall, but it took longer than I had anticipated to get fully operational. After signing up and setting up my account, the training sessions were informative but slightly paced slower than I had hoped. You guided me clearly through the software components, such as the dialer and database, which I appreciated. However, the onboarding flow included some technicalities that delayed my initial usage. The automatic updates applied during this period sometimes interrupted progress, which was a minor drawback. Invoicing and payment were straightforward and transparent, so no complaints there. Telephonic support was accessible but occasionally tied up, leading to waiting times that extended the start. That said, once everything settled, the calling tools and dialer functioned smoothly throughout my trials. I recognize that comprehensive training often requires time, and you provided reasonable resources. Still, for someone eager to dive right in, the lag felt a bit frustrating at first. If you can optimize the pace and responsiveness of support for new users, the overall experience will improve further. Thanks for the assistance so far; I look forward to smoother onboarding next time.