You take your time but it's worth the wait
If I were to explain to a friend about my experience with WFHI's sales and pre-purchase process, I'd say you do take your time with getting things set up, but it's worth it in the end. The first contact and sign-up seemed a bit drawn out compared to other services, and it felt like I was going back and forth to confirm details. However, this thoroughness meant that when the training and software access started, everything was well aligned with what was promised. I noticed that some of the billing and invoicing steps required manual check-ins, which can slow down the overall onboarding. Despite this, the team was clear in communication and made sure I understood the next steps fully before moving forward. The time between registration and actually beginning to use the remote workflow tools was longer than I expected, but that extra care helped prevent any big surprises later. I appreciate this process now because it leaves me feeling confident about managing the software and all its features effectively.