You surprised me with the training steps sequence
I found the sequence of steps in the training and onboarding process somewhat surprising. At first, I expected the database setup to come before the dialer training, but you started with the calling tools instead. While the dialer session was detailed and very hands-on, it felt a little overwhelming without first getting to grips with managing client information properly. That said, the training materials were clear and well-structured, which helped me catch up quickly. When I faced some technical issues during the early stages, your telephonic support was responsive, but I felt the order of lessons could have been more intuitive to reduce confusion. On the plus side, sign-up and invoicing were seamless, and automatic updates didn’t disrupt progress. Overall, your approach is decent, but rearranging the onboarding steps might improve the flow and reduce early hurdles for future users.