You surprised me with the onboarding pace
When I started using your training and onboarding programs, I immediately noticed some differences compared to what I have used before. The software was quite structured with clear instructions, which is good, but I found certain steps a bit confusing and not really in a sensible order. For example, when setting up the database, you seemed to rush into the advanced features without explaining basics first. However, the dialer and calling tools were intuitive and easier to handle than I expected. I appreciate how automatic updates took care of some bugs I encountered after the initial setup. In contrast, the sign-up and invoicing processes were straightforward and much better than other systems I tried. Overall, you surprised me with the pace you move through onboarding, though a little more clarity on sequence would have helped. I think the mixture of smooth and rough spots leaves me feeling neutral about the whole experience.