You surprised me with the initial delay in setup
I was quite surprised by how long it took to really get going with the software and training process, given the overall design seemed quite user-friendly at first glance. You offered plenty of resources and calling tools, but the initial setup and familiarization period felt a bit longer than I expected. Once I passed that stage, everything fell into place much more smoothly, and the automatic updates kept improving the workflow without interrupting my day-to-day. The telephonic support was helpful, but the delay did catch me off guard considering how seamless some of the other features were. On the payment side, signing up and handling invoices was fairly straightforward, which made those parts of the onboarding less frustrating. I suppose I was just hoping for a quicker jumpstart since the software promised such efficient remote workflow tools from the beginning. Now that I'm past it, the system is quite effective, but you might want to look at minimizing that initial waiting period for new users.