1 out of 51 of 5Verified purchaseSales and pre-purchase
You surprised me with no clear payment info
I’m quite disappointed with how the sales and pre-purchase process went. Throughout the sign-up and invoicing steps, I felt there was a lack of clarity about what exactly I was purchasing and how the payments would be handled. The invoicing seemed incomplete and did not provide the information I expected to make a confident decision. I had hoped for clearer guidance and transparency. When I tried calling for support, responses were slow or generic, which didn’t inspire trust. Ultimately, I’m left feeling uncertain and frustrated because the experience did not build confidence as I thought it should. I expected more upfront communication from your side, but instead I was surprised by the confusion around your billing and payment process.