You surprised me with how much was DIY
I found the training and onboarding process to be a bit unexpected in terms of workload. Initially, I thought everything would be set up for me or that the training would guide me step-by-step through the entire software. However, once I got through the first few sessions, it became clear that much of the setup was something I'd have to handle on my own going forward. That was surprising because the onboarding felt kind of hurried once the basics were covered. The training content covered the foundational features well enough but didn’t prepare me extensively for advanced tasks or daily use adjustments. So while I appreciated the initial overview and the interactive parts, I had to figure out a lot by trial and error later. On the plus side, the software itself is generally intuitive, which made self-learning manageable. Still, I think a little more structured ongoing guidance would help users get up to speed faster. You could probably benefit by including follow-up sessions that focus on continuous learning. Overall, I think the balance between initial training and self-driven learning was mixed – not bad, but not wholly sufficient either.