You surprised me with how much I had to figure out
I worked through the training and onboarding process, and I was surprised by how much I had to work out myself. The initial sessions covered the basics clearly, but beyond that, I often found I needed to explore features like the dialer and database on my own to understand their full potential. You offer tools to help, but the learning curve was steeper than I expected. While the automatic updates did improve the software over time, adapting to the changes required additional effort. The onboarding flow guided me partially but not entirely, so it felt like I had to take the initiative constantly. Telephonic support was available but tended to wait for me to raise specific questions rather than proactively checking if I needed help. Despite the challenges, this approach encouraged me to become more independent with the software, which I appreciate. Overall, I found the training good but with room for more structured guidance to minimize the self-directed parts.