You Should Use This Support Only If You Like Figuring Things Out Yourself
I want to be direct here about the support and communication from you at WFHI. When I needed help, I found that the telephonic support was not always immediately available or fully clear on some of the more detailed questions I had about using the dialer and database features. I ended up spending quite a bit of time figuring out technical issues on my own or searching through the dashboard guides. That being said, the documentation and training materials did cover a lot of ground, which was useful if I had the patience to look deeply. This setup might suit someone who prefers a self-driven approach, who is comfortable learning by experimenting and patient with occasional trial and error. On the other hand, if you expect fast, comprehensive support at every turn without much prior exploration, this might not be the best fit. I think more availability or quicker response times would improve the overall experience and reduce the need to work things out solo. If you’re fine working independently with only sporadic phone support, then this could still work reasonably well for you.