You should rethink the sales steps sequence
Honestly, I felt the steps you laid out before purchase didn’t follow a sensible order. There were times when I had to pause mid-process and figure out some details that logically should have been clearer at an earlier step. For example, the info about database features popped up much later than it should have, given how critical it is. I’d explain this to a friend by saying the process seemed like a bit of a jumble, which doesn’t make for a smooth start. On the plus side, the invoicing and payment steps were straightforward once I got there. Still, the overall sequence could be optimized better for clarity and flow.