You should know the balance between initial and ongoing work
From the moment I signed up, I noticed that setting up the software involved quite a bit of one-off work, especially configuring the database and dialing tools to fit my specific needs. You do provide detailed instructions, but there’s still a fair amount of time required upfront. After that, the ongoing maintenance is manageable but not entirely hands-off; automatic updates happen regularly but sometimes require me to re-familiarize myself with new features. I also noticed that while the training helps to reduce initial confusion, staying current demands continuous engagement with the updates and occasional support calls. Your system mostly relies on the user being proactive both during setup and throughout regular use. So the effort balance leans heavily toward starting up, but then you need regular attention to keep things efficient. If you expect a completely set-and-forget experience, this might not be it.