4 out of 54 of 5Verified customerSoftware and access
You responded promptly but it required follow-ups
You were generally quick in answering my queries during the onboarding flow, especially regarding the database feature and automatic updates. However, getting consistent responses took a bit of effort on my part, as I had to follow up several times before receiving detailed explanations. The telephonic support was helpful but I felt the guidance could be more proactive. Still, once the training was complete, navigating the software and using the dialer became much smoother. I appreciate the efforts, but the communication might improve in terms of consistency for future users.