3 out of 53 of 5Verified customerSales and pre-purchase
You respond, but thoda slow lagta hai kabhi kabhi
When I reached out to your sales team, mujhe response mila tha, par woh jo speed thi, usme inconsistency thi. Kabhi jaldi aur clearly bataya jata tha, doosri baar mujhe thoda zyada wait karna padhta tha. Itna smooth flow nahi tha jitna ki main expect karti thi, especially jab payment ke baare mein poochna tha. Main yeh samajhti hoon ki sometimes aise cheezein hoti hain, par customers ko reliable and timely replies chahiye hote hain. Agar aap log thoda aur proactive ho jaate in communication, toh kaafi behtar hota. Overall, itna acha nahi ya bura, but main aapko ye baat ek dost ko batati to, yeh honest feedback hota.