you repeated info and kept me waiting, not helpful

you repeated info and kept me waiting, not helpful

I honestly found the support frustrating. Whenever I called for help, I was often put on hold or asked to repeat the same information multiple times as if they hadn’t checked my previous messages. This repeated waiting drained my patience and slowed down my work using the dialing and database features. The software itself looked promising at first, but the communication gaps made it difficult to trust that troubleshooting would be efficient. The billing and payment process was okay, but it couldn’t make up for the lack of smooth help through phone support. It all felt like a waste of time when I needed quick answers to fix problems.