You Provided Good Training, But I Had To Explore Most
The training you provided introduced the basics clearly, but I found myself figuring out most of the advanced features on my own. The onboarding had a lot of steps, yet many details were left vague, meaning I had to experiment quite a bit before I was comfortable using the dialer and managing the database efficiently. It would have been helpful if the training included deeper insights about automations and call analytics from the start. Instead, I spent a good amount of time testing software features during live sessions with no interim guidance. While this exploration helped me understand the workflow better, it did require effort and patience on my part. You could consider adding more step-by-step tutorials to reduce the learning curve for future users. On the positive side, the telephonic support I reached out to during onboarding was responsive and clarified my doubts whenever I got stuck. Overall, the training equipped me moderately well, but I needed to invest extra time to work out the best ways to utilize the tools. If upcoming versions can provide a more thorough guided experience, it would greatly improve the onboarding for people like me expecting a clearer start.