You provided good info, par thoda clarity chahiye next time
Main sales aur pre-purchase stage me kaafi interested thi aur mujhe lagta hai ki aapne mujhe kaafi detail me software features samjhaya, jo kaafi helpful tha. Lekin kuch cheezein thodi unclear thi, jaise ki database updates kaise automatic hote hain ya calling dialer integration ka exact process. Yeh sab thoda better explain hota toh behtar hota. Mujhe dusri baar agar help chahiye hoga, toh main definitely contact karungi, par main chahti hoon ki next time thoda zyada straightforward aur simple explanation mile, taaki maine jaldi se samajh kar apna kaam start kar saku. Aapke jo onboarding call thi, wo acchi thi, aur support team ne bhi prompt replies diye, lekin documentation me thoda confusion tha. Overall, the pros were good communication and willingness to help, aur drawback thoda lengthy aur confusing materials the jinke wajah se mujhe bar bar padhna padta tha. To, thanks for the help abhi tak, aur haan, main future me bhi aapki madad lungi, par umeed karti hoon next time thoda improve hoga.