You provide some useful tools but onboarding can improve
From my perspective, WFHI offers a good range of tools and training, but you could improve how the onboarding process feels. Initially, I appreciated the clear setup guides and the database feature, which integrates nicely into my daily workflow. However, the training sessions after the initial setup seemed a bit limited in frequency, which meant I wasn’t getting fresh insights or learning more advanced features unless I proactively sought help. I expected a more ongoing support cycle, but it felt more like a one-off effort with some occasional follow-ups rather than a continuous learning process. The dialer and calling tools worked as expected, but sometimes I wished for more hands-on coaching to use them optimally. Invoicing and sign-up worked seamlessly without issues, which was a plus. Overall, I would sum it up to a friend by saying, "It's a solid service if you’re self-motivated and can follow the initial training, but don’t expect the company to guide you constantly after onboarding." This approach might suit many people well, but for others who want steady coaching, it can feel a bit thin. I think you have good basics; just adding more ongoing training options could make the experience much more valuable.