You promised smooth pre-purchase, but daily use was mixed
I decided to try WFHI really hoping it would simplify my remote workflow as advertised. Initially, the pre-purchase demos and explanations seemed excellent, with promises of straightforward navigation and responsive support. However, after the first few days and beyond, the actual day-to-day experience was somewhat inconsistent. Sometimes the software ran smoothly and the training was helpful, but on other days I faced glitches in the calling tools and occasional delays in response from support which I didn’t expect based on initial conversations. You told me I would get seamless updates but sometimes automatic updates would create small issues that I had to troubleshoot myself. So overall, I got some of what I expected because the core design is pretty good, but there were enough hiccups to make me question the reliability. It's not outright disappointing but definitely not the perfect experience I was anticipating.