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WFHI review

You promised smooth onboarding but it didn’t deliver

2 out of 52 of 5Verified purchaseSales and pre-purchase

You promised smooth onboarding but it didn’t deliver

I expected the onboarding process to handle errors and questions effectively, but that was not the case. The sign-up pages occasionally crashed, making me repeat the same steps multiple times. When I reached out for help, the telephonic support took ages to answer and was often unable to resolve issues quickly. I expected clear guidance and a smooth setup, but instead faced delays and confusion that slowed me down significantly. The invoicing system also did not update promptly, causing unnecessary worry. Overall, what you advertise doesn’t seem to match the user experience I had.

Ritika ChandranLakshadweep, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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