You promised flexible training hours but delivered even better
When I bought the training and onboarding package, I was hoping it would fit somewhat with the hours I actually work, not just some fixed schedule. You really delivered on that promise because the sessions were available at times that actually matched when I am free, including some options late evenings which was a huge plus for me. The training materials were designed in a way that felt practical, not just theoretical, which meant I could take in what I learned and immediately relate it to the software features like the database and dialer. I expected some rigid blocks of time but found it flexible and user-friendly. The onboarding process also walked me gently through each step, setting my expectations clearly about setup and use, which reduced frustration. Payment and invoicing were clear and without surprises. Automatic updates didn’t interrupt any ongoing work, which helped maintain momentum. So, based on this, I think you’re doing well to meet real working patterns rather than assuming everyone’s in the same timezone or available nine to five. This personalized approach makes a real difference for those of us managing time tightly.