You promised easy training but it wasn’t that simple
I expected the training and onboarding to be straightforward with daily use made easy, but the reality was quite different. Day to day, the software behaved inconsistently, often requiring me to repeat steps or seek help for simple tasks that should have been intuitive. The dialer and database integration also caused glitches that interrupted work more than once. You need to provide clearer guidance or make the training genuinely practical for daily users, not just the basics. Without this, the process is frustrating and wastes time, which I didn't anticipate when purchasing. Please consider regular updates that actually improve usability rather than complicate it further, because right now the experience falls short of what was advertised.