You promised easy onboarding but it was a mixed bag for me
I started with high hopes because you advertised a straightforward training process and immediate access to the dialing tools and database features. However, the training didn’t quite match my expectations. I expected a more streamlined onboarding with fewer technical steps to configure before being productive, but I found myself repeatedly going back over modules I thought would be simpler. The calling tools were generally reliable once set up, but the initial days were slowed down due to some unclear instructions and less interactive training sessions compared to what I’m used to. On the positive side, automatic updates and telephonic support helped smooth things over somewhat, though I felt the billing and payment steps could have been better integrated. Overall, I expected ease but encountered a mix of straightforward and cumbersome parts.