You offered one good intro session, rest felt like ongoing hassles
I expected the training and onboarding to set me up quickly, but it felt like the initial setup was the only smooth part. You provided a decent one-off introduction session, which was clear enough, and I appreciated that moment. But after that, the process seemed to drag with too many ongoing adjustments and updates that required repeat attention. Every time I tried to dive into the database management or use the dialer features, something would feel off, and I had to reconnect with support again. It felt like the training didn’t fully prepare me for the day-to-day usage. The supposed automatic updates sometimes introduced changes without clear warnings, making it harder to keep up. I think you could improve by making the setup truly comprehensive so that the work afterward is seamless rather than a chain of hassles needing constant fixes.