You need to fix your sales info organization
I tried hard to find clear information about your software before signing up, but you made it unnecessarily difficult. Your website and sales materials lacked the detail and structure I was looking for, and it seemed like no one was available to give me straightforward answers. When I did manage to contact someone, their responses were vague or slow, making it frustrating to understand what the product really offers. You really need to rethink how you present your services so that potential customers can easily find the answers they need. Right now, the lack of clear sales information just makes the whole process confusing and off-putting. I had to spend way more time than should be necessary to figure things out. If you're serious about helping customers, please improve your communication and the way you organize your pre-purchase information.