You need to fix the daily sync errors
I want to tell you straight that the software’s day-to-day behaviour really needs improvement. While the initial onboarding was fine, getting it to behave consistently during actual daily use was frustrating. In particular, the automatic database syncing keeps failing at unpredictable times, which disrupted my workflow considerably. I appreciate the telephonic support tried to help, but the issue keeps recurring every few days. The dialer itself worked fine without glitches, so that is a plus. However, the frequent daily sync errors made it harder to trust the platform fully. I wish you would address this specific problem because it impacts usability far more than any training or setup phase issues. I hope future updates bring better stability since right now it feels unreliable despite some parts working well.