1 out of 51 of 5Verified purchaseTraining and onboarding
You need to explain things better
Your training and onboarding completely failed to meet my expectations because the explanations were not clear at all. The initial setup seemed promising but quickly became confusing without any straightforward guidance. You repeated technical jargon without simplifying it, which left me unsure how to use the calling tools effectively. The database instructions were especially complicated and felt like they were intended for an expert instead of a beginner. Throughout, your telephonic support wasn’t proactive in clarifying these points either. This lack of clarity made me feel frustrated from start to finish, and I honestly doubt anyone without prior experience will find your training easy to follow.