You need to clarify some points better
I liked the basic idea of your software and training, and some parts were easy to follow without any additional help. However, there were also areas where I struggled to get clear information before buying, especially around the features and how upgrades happen. The sales material didn’t cover everything I needed, and I found myself searching a lot on my own. If you could provide more detailed pre-purchase guides or demos, it would definitely reduce confusion. Next time, I think I would still contact you to clarify certain things because some procedures are not well-explained yet. The sign-up and payment process was straightforward, which was a plus. But overall, I think having better communication before purchase would make the experience smoother, and I encourage you to consider that for future clients. I appreciate the software’s potential, but it’s important to fill these gaps so users don’t feel lost.