you need clearer wording especially on sign-up
I felt there was a real gap in how you presented some of the information early on. The labels for the database and calling features could be more precise to help newcomers understand their function. During sign-up, for example, mixed terminology made it unclear what certain options actually do in the software. This left me guessing at times whether I was enabling a feature or just viewing an example configuration. Payment labels were clearer but still not entirely consistent, sometimes mixing imprecise language with standard terms, which set off some unnecessary doubts. One highlight was the telephonic support, which clarified some of these uncertainties—they were polite and tried to walk me through the more cryptic wording—but you really shouldn’t need to rely on that as your primary way to explain your own product. It felt like a missing piece to have straightforward, easily understood labels and instructions right from the start, especially in the onboarding flow and training sections. These are crucial because they shape first impressions and reduce errors. Overall, you offer a robust product but losing people early on with unclear wording could mean fewer users ever get to see the software’s full potential.