You missed the point of flexible timing
Honestly, I expected more regarding the training and onboarding. The hours didn’t suit the schedule I actually work, making it challenging to engage fully. You should consider better flexibility in your scheduling to fit different types of working hours. I had to skip sessions which made it harder to absorb all the content. The only thing I found somewhat fine was the clarity of their training materials, but even that didn’t compensate for the inconvenient timing. I thought your training would accommodate various lifestyles, but it felt one-size-fits-all instead. You really need to make this a focus if you want more customer satisfaction. While I appreciate the resources available, it just didn’t fit my needs. This could have been a smooth process; however, due to these timing limitations, it fell short for me. It would really help to rework the onboarding hours for more user-friendly access in the future.