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WFHI review

You missed clear labels and explanations

2 out of 52 of 5Verified customerSales and pre-purchase

You missed clear labels and explanations

Your sales page had promise but left quite a few things missing. The wording and labels for different plans and features didn’t clearly explain what was included where, leading to a lot of guesswork on my part. You need to provide better clarity about what each tier of software or training provides. There was no straightforward explanation about how invoicing worked or what to expect from automatic updates. I found myself confused about the exact services I was signing up for. While the sales and payment steps technically worked, the lack of detailed, easy-to-understand information made the process unnecessarily frustrating. At least some aspects like telephonic support options were mentioned, which is fine, but overall, what was missing most was simplicity and transparency in your communication. I suggest you improve this to avoid alienating potential customers who want to decide quickly based on clear info.

Supriya IngleNagaland, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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