You might suit those who like to figure out tech themselves
The communication and support I received from you during setup was a mixed bag. Some processes were handled well and felt straightforward, like the initial account registration and basic training modules. However, as I progressed, I encountered areas that definitely required me to work things out on my own. The ongoing support options didn’t always provide the detail or follow-up I needed, which made me hesitant to rely fully on your team for troubleshooting complex issues. For someone who enjoys hands-on problem-solving and gradually refining their workflow, your setup could be suitable. But for those who prefer more proactive guidance and a fully managed experience, it might fall short. I appreciate you addressing my requests overall, but I felt that the experience was more self-driven than I had anticipated. It’s neither completely bad nor excellent, just suited to a certain kind of user who doesn’t mind figuring things out independently.