You matched most of what I expected
I went into the onboarding expecting flexible training hours to fit my existing work schedule. You offered sessions that were mostly compatible with the hours I actually work, which helped. The training itself was well-structured and informative, covering key software functions like the call dialer and database management effectively. However, there were a few sessions scheduled at times when I was unavailable due to other commitments, which made me miss some parts and have to catch up later. The onboarding flow overall was fairly smooth, though I would have appreciated more brief recaps after each section, as sometimes the information felt a bit dense for a single sitting. Also, the automatic updates applied during this period were handled well and didn't disrupt my training. Given this, I’d say you mostly delivered what I expected, with just a small area to improve regarding scheduling flexibility for diverse working hours.