You make day-to-day use decent but initial glitches linger
You provide useful training and onboarding that helped me grasp the basics of the software, especially regarding the calling dialer and database features. However, over the days following the first session, I noticed some inconsistent behavior in terms of automatic updates altering the interface slightly without warning, which confused me. The support line was mostly reachable but response times varied, making it hard to rely on quick help when I faced small blockers. The invoicing and payment processes were straightforward enough, but I felt that some of the tools could be more intuitive as I continued using them. To a friend, I'd say it works fine day-to-day as long as you're patient with occasional unexpected changes and are okay figuring out small glitches by yourself. Overall, it’s decent but not perfect software yet. I do appreciate the efforts to keep the platform updated and improve it over time, though.