You made me work harder than I expected onboarding-wise
Your training and onboarding process took quite a bit of effort on my part because the schedule didn’t really match with my actual work hours, which made it tough to keep up consistently. I had to catch up on missed sessions and sometimes find additional time outside of the training hours just to understand the software and dialer features properly. The support was willing to help, but the timing was rigid, and with my varied hours, it felt like I was always trying to fit a square peg into a round hole. I expected a little more flexibility or adapted content that would consider different time zones or work patterns. Ultimately, I managed to get through the onboarding, yet it took much more personal effort than I had accounted for. So, while the training was useful, you definitely made me work harder to fit it into my schedule, which was frustrating at times.