You made me search hard to find what I needed
I want to be straightforward with you about the pre-purchase process. Finding precise information on your website or app was not as easy as I expected. I had to really dig around to locate details about what the training covers and how the dialer integrates with the database. Also, the descriptions of the software's capabilities were a bit scattered, which made it harder to compare features before buying. Some pages seemed outdated or unclear, so I hesitated before finally deciding to sign up. The invoicing and payment setup instructions were okay but not immediately obvious either. It felt like if you streamlined the way key info is presented and maybe added clearer summaries or videos, it would save time and make the choice easier for potential customers. I appreciated the telephonic support once I reached out, but the initial discovery phase was more work than it should have been. So you might want to rethink how accessible the foundational product details are, because as of now it required more effort than is ideal to find what I needed confidently.