You made me put a lot of effort waiting to get started
I want to say that overall I was hopeful to start using the software quickly, but in reality, it took quite some time before I could get going with it properly. The sign-up process was not too complicated by itself, but the onboarding flow introduced a number of options and training stages that made me wait longer than expected before I felt confident in accessing all features. For instance, the database setup needed detailed input, which required back and forth visits to customer support. The dialer and calling tools seemed great in theory, but I didn’t get to experience them fully until after multiple setup calls. Also, some automatic updates changed interfaces slightly without clear notice, which added to the confusion and slowed me down. Telephonic support was helpful once I reached them, but sometimes I had to wait or explain my problem more than once. It wasn’t frustrating enough to quit, but I did feel that more clear and efficient onboarding communication could have saved me effort. Because of these hurdles, it took longer to become productive with the software than I had hoped in the start.