You left me unsure about how to proceed after training
You provided a decent introduction to the software and some basics of using the dialer and the database, but honestly, I didn't feel very confident by the time the training ended. There were moments when instructions seemed rushed or skipped over, especially concerning managing automatic updates and how to troubleshoot common issues. It felt like a checklist was being followed rather than ensuring I understood fully. I appreciate the easy-to-use interface was mentioned, but I struggled to apply that knowledge on my own without frequent support calls. The sign-up and billing section was straightforward, but that’s about the only part I found easy to grasp on my own. By the end, I wasn’t sure if I could handle ongoing maintenance without repeating parts of the training or needing to rely heavily on telephonic support, which wasn’t always as responsive as I hoped. You might want to reconsider how you measure trainee readiness before ending sessions. Training shouldn’t leave people feeling like they still need to figure out the basics on their own, especially when workflow continuity depends on it.