You left me to figure everything out alone
From the moment I started the training and onboarding, it felt like I was left to do everything myself without much guidance. The materials provided were sparse and did not explain clearly how to use the calling tools or the database. I had to spend hours just trying to understand the basics. The software kept updating automatically, but no explanation came with the changes, which made things confusing. Sign-up and payment went through okay, but after that I was mostly on my own. Your telephonic support was unhelpful; I tried calling several times but got vague answers or long waits. I expected some training that would walk me step-by-step from start to finish, but instead it was a frustrating process of trial and error. The whole thing felt overwhelming and poorly organized. I can’t recommend this based on my experience because I had to work too hard to figure out how anything was supposed to work.