You Kept Things Moving Smoothly but Some Waits Were Unavoidable
You managed to keep the onboarding process flowing well, which I really liked. The steps weren’t repetitive, and I didn’t feel stuck waiting for long during sign-up or when the invoice came. However, I have to say there were moments when the automatic updates slowed things down unexpectedly, which felt a bit frustrating. On the other hand, I appreciated how quickly the telephonic support picked up my calls, and they were generally helpful. So yes, while the small delays in software updates could have been better, your overall responsiveness and the lack of repeated steps stood out positively in my experience.