You have good software but thoda onboarding thoda mix laga
Main yeh kehna chahti hoon ki aapka software kaafi effective aur user-friendly hai, aur dialer system bhi smooth chal raha hai. Lekin onboarding mein mujhe laga ki steps totally aligned nahi the. Pehle step mein thoda zyada time liya gaya jab ki basic setup clear hona chahiye tha jaldi, aur fir kuch baad mein jo database feature samjhaya gaya, wo thoda jaldi se push kiya gaya, jo confusing laga mere liye. Mujhe bhi lagta hai ki agar aap thoda aur streamline karenge onboarding ka flow, toh naye users ko zyada asaani hogi seekhne mein. Sign-up aur payment process generally fine thi, invoice jaldi mile, koi major issue nahi tha. Aapki team se support lena bhi mostly acha raha, lekin kabhi kabhi response thoda slow hota tha in important steps par. Toh overall, software awesome hai aur useful bhi hai, bas please dhyaan dein ki onboarding sequence thoda aur smooth aur logically organized ho. Abhi to mujhe lagta hai ki achha start aur fast follow-up dono ek saath hone chahiye taaki confusion na rahe.