you have a decent setup, overall mixed experience

you have a decent setup, overall mixed experience

You have a structured onboarding and the sales process is straightforward enough. The steps mostly follow a sensible order, though occasionally the transition between training modules and full software access felt abrupt. In some cases, the communications didn’t clearly specify when certain features would be enabled which caused minor confusion. The dialer and database features function well once active, but I found the initial software updates introduced small, unexpected changes to the interface that weren’t highlighted beforehand. If you streamline communication about these updates and feature releases, the overall experience would feel smoother. For now it’s an okay setup but with enough areas that need improvement to avoid customer frustration during the early stages.