You got things going fast, but room for speed
WFHI software and training setup was overall pretty good, but honestly it took longer than I'd hoped to get everything running smoothly. The sign-up and payment processes worked fine, just a bit slower than I expected, and the onboarding flow threw me for a minor loop because some of the dialing tools weren't immediately intuitive. You did well with the automatic updates, those kept the software current without hassle, and support was responsive whenever I called, which I appreciated. But I feel like if you could streamline the training content a bit, focusing more on practical use cases and less on basics, it would help new users get going faster. The database feature plugged into my workflow well once I was past that initial phase, so hats off there. Overall, you got it working solidly, but I think getting new users up to speed could shave off some precious time. Still, I'd say the positives outweigh the slow parts and it's a good balance overall.