You got me started quickly but payment setup was a bit slow
I want to start by thanking you for enabling me to get going quite quickly after deciding to purchase your software and training. The sign-up process was straightforward, and the early training materials were well organized, allowing me to understand the basics of the dialer and database features without much delay. The invoicing was clear and delivered promptly, which helped me plan my finances better. On the downside, the payment process itself had a few glitches initially, which caused a minor hold-up in full access activation. It seemed to be a technical issue on the backend that delayed verification. However, once that hurdle was sorted, everything else went smoothly. Your priority assistance via phone stood out for being patient and informative, which helped me settle any doubts about the workflow rapidly. I think your software and training resources are well crafted for new users, though a bit more seamless payment processing would make the whole onboarding experience even better. Overall, I’m happy with how quickly I was operational versus the few bumps along the way.