You gave clarity but left some doubts too
I appreciated that you had a fairly clear sales process and that most of the information you shared was straightforward and easy to understand. The way you explained the software features helped me get comfortable with what I was getting into, and the demo session was particularly helpful for gauging the suitability. However, there were moments when some details about pricing and billing felt a bit unclear or repetitive, which made me hesitate to fully commit without asking further questions. I did like how the onboarding flow was organized, and your team was responsive when I needed assistance or information, so that was a plus. Yet, I wish there had been more transparency upfront regarding some of the payment terms to build complete confidence from my side. Overall, you made the experience fairly simple and the software capabilities looked promising, but those few uncertainties influenced how confidently I rated the whole sales process. I'm considering using the software after another round of clarity, but it really depends on how those questions are addressed. Balancing the good points with those doubts, I feel the sales interaction was fair but has room for improvement.