3 out of 53 of 5Verified customerSupport and communication
You feel like a regular user tweaking stuff day to day
You set up the software and training, and in the beginning, things go okay but not perfect. Over the following days, you’re the one tweaking the database and dialer settings just to keep it running the way you want. Sometimes support helps quickly, other times you kind of wait. The automatic updates are useful but they occasionally bring changes that need adjustment on your end. Invoices and payments are clear, thankfully. Overall, you get this feeling of being a regular user managing a tool that’s mostly dependable but requires your attention more than you maybe expected.