You failed to deliver usable software without endless repetition and wait
I have tried repeatedly to get access to the WFHI software but faced endless delays and had to repeat the sign-up process multiple times without success. The software kept timing out or freezing while logging in, which made it impossible for me to start using the calling tools or database features as promised. Every time I tried to get help, the waiting times on telephonic support were unreasonably long and support calls didn’t solve the issues. This constant interruption meant I wasted a lot of time without making any progress. Automatic updates seemed to cause some confusion rather than improve things on my end, adding to the frustration. The payment process went through, but it has been a massive disappointment because I still don’t have functional access. You never responded effectively to my queries, and the invoicing and onboarding have been far from smooth. Please understand that without usable access, your promises are ineffective, and as it stands, the outcome is simply that I cannot work with your product.