You explained well but the moment of clarity came later than expected

You explained well but the moment of clarity came later than expected

You explained most of the software features clearly through training, and the onboarding steps were detailed enough to get started. However, for me, the moment when everything truly clicked happened only after a few days of using the dialer and the database features consistently. Initial explanations did cover the basics, but some important nuances were missing, which made early usage feel a bit confusing. Later, after some trial and error and reaching out to telephonic support, I finally grasped the flow much better. The sign-up and payment process was simple and without issues, so no complaints there. Overall, your explanations were good and helpful, but I wish that moment of full clarity could have come during the initial training itself rather than gradually over time.