You explained some things well but left others unclear
You provided a lot of information about the software features and training options, which was helpful in understanding what I was signing up for. However, some parts of the pre-purchase explanation felt lacking, especially around the invoicing process and payment policies. I found myself having to seek additional clarification which could have been avoided if these details were communicated more clearly upfront. The good part is that the database feature and calling tools were described sufficiently for me to grasp how they fit into my workflow. But the sign-up and payment steps were somewhat vague, making me slightly hesitant during the checkout phase. I appreciated the willingness of the sales team to answer follow-up questions, but initially, the explanation did not provide a full picture. Overall, you were somewhat clear but could improve your communication on key transactional aspects to make potential customers more confident before committing.